Iris Galerie FAQ: all your questions about iris photography
At Iris Galerie, an iris photo is a work of art created from a macro photograph of the eye's iris, whose natural colours, nuances and contrasts are revealed by our photographic process. No modification is made: only the beauty already present in your iris is brought out.
Iris Galerie takes a macro photograph of your iris in a few seconds. The image is then enhanced to faithfully reveal the colours and finest details of your iris, before being crafted in Europe by our professional lab on the medium and finish of your choice.
The three-step process:
- Photographing the iris (a few seconds)
- Revealing the colours, nuances and details of the iris (a few minutes)
- Creating your piece: professional print, jewelry, acrylic block, light box…
Unlike a classic photograph of the gaze or face, an Iris Galerie iris photo focuses exclusively on the iris through a specific macro photograph. The image is then prepared to naturally reveal details invisible to the naked eye, and printed as a genuine work of art on your print, jewelry, acrylic block, light box…
No, Iris Galerie never alters the real colour of your eyes. Our technology only reveals the colour, nuances and contrasts already present in your iris, with no retouching or artificial additions.
Iris Galerie transforms your iris photograph into unique works of art: photo prints, Alu Dibond or Acrylic mounted prints, Acrylic Blocks, Jewelry and Light Boxes. Each creation is made from the photo of your own iris, for a result that is both personal and artistic. Discover all our creations in-gallery or on our website.
The number of irises per creation varies depending on the medium chosen. On our art prints, acrylic blocks and jewelry, certain models allow up to 6 irises to be brought together on a single creation. We recommend visiting a gallery to discover all the possibilities with our Sales Advisors, who will guide you towards the creation best suited to your project.
Yes. Iris Galerie offers a collection of personalized jewelry created from the photograph of your iris, alone or combined with that of a loved one. Necklaces, bracelets and other pieces allow you to carry a unique and personal memory with you every day. Discover our collections in-gallery or on our website.
Your iris photograph is printed directly into a 2-centimetre-thick Acrylic Block. This premium finish creates a depth effect that reveals the full richness of colours and the fineness of detail in your iris. Elegant and freestanding, the Acrylic Block is easy to display without a frame, as a genuine decorative object.
Our creations are available from 10 to 150 cm wide, in square, rectangular, round or line formats. They come in several finishes: photo paper, Alu Dibond, Acrylic and Acrylic Block. All our creations are produced in Europe by our professional lab, guaranteeing impeccable print quality and finishes. Feel free to explore our website for more, and above all visit a gallery to be guided by our Sales Advisors.
Your iris photograph is printed on a backlit medium that diffuses a soft, even light. This finish enhances the colours, contrasts and finest details of your iris, creating a truly luminous decorative object.
The HD digital file is a high-definition version of your iris photograph, sent by email. It allows you to keep your creation in digital format and use it freely for personal purposes, including on your devices or to make your own prints.
Find all our galleries on the Find a Gallery page of our website. Present in several countries across Europe, North America and Asia, our galleries allow you to experience Iris Galerie anywhere in the world.
No, booking is not required: our galleries welcome visitors with or without a reservation. We do recommend booking an appointment online to reduce your waiting time on site. Go to the Find a Gallery page on our website, select the gallery of your choice and book an available slot.
Go to the Find a Gallery page on our website, select the gallery of your choice, then choose an available slot. Booking is free.
Yes, your presence in the gallery is essential. The photograph requires our equipment and technology on site in order to guarantee the quality of your iris image. No iris photo can be taken remotely.
The Iris Galerie experience, including the iris photograph and personalisation, takes approximately 5 minutes per person. If you choose a print made on site, printing and framing also take a few minutes. The total duration then depends on the number of people photographed (solo, duo, trio or more).
Yes, it is entirely possible to bring together on one creation irises photographed on different dates and in different galleries. Each iris is stored in our system for 3 years and can be retrieved by our Sales Advisors to be included in a new project.
However, it is not possible to modify a creation that has already been made (print, jewelry, acrylic block…): adding a new iris requires creating a new project. Do not hesitate to speak to our Sales Advisors in the gallery, who will guide you through the design of your creation.
No, the Iris Galerie photograph is completely painless and poses no danger to the eye. There is no physical contact with the eye, and the session lasts only a few seconds, guided by our Sales Advisors in the best possible conditions.
The photography station is disinfected between each client in all Iris Galerie galleries, in accordance with current hygiene standards.
Iris Galerie recommends the photo from age 5. A photograph before this age is still possible if the child is able to stay still, with a fixed gaze, for the time needed for the photograph (a few seconds), which poses no risk to children.
Soft or daily lenses can generally be kept on during the photograph. Hard or monthly lenses must be removed. Every Iris Galerie gallery has a stock of lens cases and solution so you can remove and store them for the duration of the session. Do not hesitate to speak to our Sales Advisors for assistance.
No, Iris Galerie does not currently offer photographs of animals. This possibility is currently being studied.
All our galleries accept the main payment methods, including bank cards and cash. Some also offer additional options such as installment payment, digital wallets or local payment solutions.
* For any specific enquiry, we invite you to contact your chosen gallery directly.
In accordance with GDPR and local regulations in each country where we operate, Iris Galerie keeps your personal data for 3 years before deletion. Your iris photograph carries no identification risk: it is exclusively a work of art, with no biometric use.
Yes, the Iris Galerie app is available for free on the App Store and Google Play. It allows you to create your account for free, find your iris, personalize your creations and order directly from your smartphone.
After your gallery visit, create your account on our website or on the Iris Galerie mobile app using the email address you provided during your visit. Once your account is created, you will find your saved iris, ready to be personalized. You can then compose your creations and order again online or via the app.
* Important: the email address used when creating your account must be identical to the one provided in the gallery at the time of the photograph, in order to find your iris.
Yes, from your Iris Galerie account, you can share your iris with loved ones via a unique sharing code. Anyone who has had their iris photographed at an Iris Galerie gallery, wherever they are in the world, can share their code to bring multiple irises together in one creation. To ensure the security and confidentiality of your images, this sharing takes place exclusively within the Iris Galerie platforms: your irises remain in our secure environment and are never transmitted by email, instant messaging or social media. A unique way to share the experience, even from a distance.
Yes, Iris Galerie offers gift cards available in most of our galleries* and online in digital format on theGift the Experience page. They allow you to give a creation of the amount of your choice.
For digital gift cards, the minimum amount per country is specified in the product description.
Gift cards are valid only in their country of purchase: a card bought in France is valid in Paris, for example, but not in New York.
Validity and usage conditions vary by country of purchase. Ask in-gallery or visit our website to find out the applicable conditions.
* Exceptions may apply to certain galleries. We recommend checking with your chosen gallery in advance to confirm it accepts gift cards. Gift cards not accepted at the Futuroscope gallery (France).
For a print made on site, printing and framing take a few minutes. For all other creations such as lab prints, jewelry, acrylic blocks or light boxes, the average production and delivery time is 3 weeks.
No, once an order has been sent to production, the choices made during the initial selection are final. Any change requested after production has started may incur additional charges.
Yes, as soon as your order is handled by the lab, Iris Galerie will send you a delivery tracking number.
Each Iris Galerie creation is a unique, personalized work made from your own iris. Due to this exclusive nature, no refund or return is possible.
Orders delivered to a country where Iris Galerie is established are shipped with no customs or import fees payable by the customer.
For deliveries to a country where Iris Galerie is not present, customs or import fees may apply. These fees are set by the authorities of the destination country, are independent of Iris Galerie and remain the responsibility of the recipient.
Contact Iris Galerie after-sales at contact@irisgalerie.com or on +33 (0)1 81 70 19 48, open from 10am to 6pm Monday to Friday. In the event of a scratch, breakage or non-conformity, a new creation will be sent to you if the defect is attributable to Iris Galerie or the carrier.